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The Mar-Kee Group

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Leading Provider of Automotive, Boat & RV Sales, Service & Management Training Solutions


Service Managers: Reach Maximum Potential with Grandma Rules by Brett Coker
Service Managers: Reach Maximum Potential with Grandma Rules by Brett Coker
Reach your maximum potential in Automobile Service Sales through providing value and earning customer trust by following these two simple Granny rules.

The Mar-Kee Group’s David Martin to Present Handling Objections Workshop at NADA
The Mar-Kee Group’s David Martin to Present  Handling Objections Workshop at NADA
David Martin will be presenting a sales training workshop “Marketing Opens the Door: Closing Seals the Deal” at the NADA 2017 Conference and Expo at end of January in New Orleans.

New Automotive Sales Training Program Makes Life Easier for Managers
New Automotive Sales Training Program Makes Life Easier for Managers
Imagine your salespeople starting each day with the most important sales training program available? With The Mar-Kee Group’s new, revolutionary 90 Day Boot Camp, training just got a lot easier for managers and it’s perfect for new hires and underperformers.

Role Play Your Way to Success by David Martin
Role Play Your Way to Success by David Martin
Role-playing with your Automotive Sales team will give them the confidence and inspiration to know what to say when handling objections from potential customers. Just like in sports or the fine arts, honing your craft involves practice. Through role-playing, your sales team will master professional and effective responses to the most common objections.

Service Advisor Tips for Following-Up on Declined Services by Brett Coker
Service Advisor Tips for Following-Up on Declined Services by Brett Coker
Just because a client declines a recommended service, doesn't mean your obligation to that customer stops there. Service Advisors may face declined services often, but with the ultimate goal being customer satisfaction, keep trying. Invest just 10 -15 minutes a day, follow this simple process, and your sales will go up, your customers will value your concerns, and you will further those relationships.

Keep it 100! Stop the Shortcuts! by Richard Keeney
Keep it 100! Stop the Shortcuts! by Richard Keeney
Is your sales team committed to giving it their all 100% of the time? Read how to create and sustain an enthusiastic, professional and committed staff to inspire excellence and close more deals.

10 Ways To Effectively Interact With Women Buyers by David Martin
10 Ways To Effectively Interact With Women Buyers by David Martin
Women purchase over 50% of the cars bought and play a major role in over 85% of car purchases. By implementing these 10 practices, we believe you are sure to notice an improved rapport that moves you closer to the sale.

What Every Service Advisor Should Be Doing to Secure the Next Appointment by Brett Coker
What Every Service Advisor Should Be Doing to Secure the Next Appointment by Brett Coker
Don’t fall victim to one of these six excuses as to why you don’t get those service appointments scheduled. Just look at how easy the dentist’s office can schedule routine cleanings every 6 months!

Wish Them Well, But Ask, “What The Hell?” - How to Capitalize On Exit Interviews by Richard Keeney
Wish Them Well, But Ask, “What The Hell?” - How to Capitalize On Exit Interviews by Richard Keeney
Exit interviews are an excellent opportunity for your company to gain valuable insight into what's working well and pinpoint areas of needed improvements. If you are able to glean the right information, you might be able to implement changes that help you keep and retain quality employees in the future.

20th Anniversary Reflections by Richard Keeney
20th Anniversary Reflections by Richard Keeney
Richard Keeney reflects on the origin of the The Mar-Kee Group and how he and his co-founding partner David Martin have been able to successfully grow the 20 year old company year after year.


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