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The Mar-Kee Group

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Sales, Service & Management Training Solutions for Automotive, Boat & RV Dealers


The "Art" of Voicemail by Richard Keeney
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Know how to leave an appropriate voicemail that will encourage the customer to make an appointment or other call to action.

10 Rules of Effective Electronic Communication by David Martin
10 Rules of Effective Electronic Communication by David Martin
Being proficient in electronic communication, especially email, is important for all salespeople.

Increase Closing Ratios: Role-Play the Proposal at the Desk by Richard Keeney
Increase Closing Ratios: Role-Play the Proposal  <em>at the Desk </em>by Richard Keeney
Role playing with your salespeople is crucial to making sure your team has practice and feedback on their presentations.


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