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Sales, Service & Management Training Solutions for Automotive, Boat & RV Dealers


Tightening the T.O. $pokes by Richard Keeney
Tightening the T.O. $pokes by Richard Keeney
One of the most dangerous things your salespeople can do is to NOT use the T.O. process effectively. It is vital to not let this process fall to the wayside and it starts with your dealership's Management team. Stay tuned for great discussion points to get your team on board.

Get Mentally "Fixed" Before Serving the Proposal by Richard Keeney
Get Mentally
Developing the right mentality when closing a deal with a customer is important to the sale. Salespeople must maintain a "fixed" mentality throughout the sales process.

Dang It...Pick Up the Phone! by Richard Keeney
Dang It...Pick Up the Phone!  by Richard Keeney
A personal phone call is ten times better than sending an impersonal email to a customer. Phone calls show customers you care and helps them connect on a more personal level. Taking the time to make these scheduled calls will go a long way in ensuring you will be on the customer’s radar when the time comes for another purchase.

The "Art" of Voicemail by Richard Keeney
The
Know how to leave an appropriate voicemail that will encourage the customer to make an appointment or other call to action.

10 Rules of Effective Electronic Communication by David Martin
10 Rules of Effective Electronic Communication by David Martin
Being proficient in electronic communication, especially email, is important for all salespeople.

Increase Closing Ratios: Role-Play the Proposal at the Desk by Richard Keeney
Increase Closing Ratios: Role-Play the Proposal  <em>at the Desk </em>by Richard Keeney
Role playing with your salespeople is crucial to making sure your team has practice and feedback on their presentations.


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