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The Mar-Kee Group

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Sales, Service & Management Training Solutions for Automotive, Boat & RV Dealers


Are Your Interview Questions Helping or Hurting? by Richard Keeney
Are Your Interview Questions Helping or Hurting? by Richard Keeney
Finding the perfect employees for your dealership can be very challenging. Today's job candidates are quite savvy and impressive on the surface. However, they may not be the best fit for your dealership if not properly screened during the interview process. Here are a few things every hiring manager or human resources manager in the automotive industry should keep in mind...

Controlling “Post-Sale” Reconditioning by Richard Keeney
Controlling “Post-Sale” Reconditioning by Richard Keeney
After the sale, carrying around excessive baggage caused by fulfilling customers’ requests for "freebies" can be minimized or prevented. In some instances, immediate accommodations may not make good business sense. Save time, energy and money by staying in control of every automotive sales situation.

14 Tips on How Sales Managers Can Lead by Example by Richard Keeney
14 Tips on How Sales Managers Can Lead by Example by Richard Keeney
As sales managers, leading by example is an easy way to train your sales team. These 14 tips outline the basics every manager should keep in mind on a daily basis.

3 Strategies to Improve Vehicle Sales Gross IMMEDIATELY...by Richard Keeney
3 Strategies to Improve Vehicle Sales Gross <em>IMMEDIATELY</em>...by Richard Keeney
Keep your vehicle sales high and your deal-cutting concessions low with these three strategies to use when responding to customers' price objections.

New Automotive Sales Training Program Makes Life Easier for Managers
New Automotive Sales Training Program Makes Life Easier for Managers
Imagine your salespeople starting each day with the most important sales training program available? With The Mar-Kee Group’s new, revolutionary 90 Day Boot Camp, training just got a lot easier for managers and it’s perfect for new hires and underperformers.

Keep it 100! Stop the Shortcuts! by Richard Keeney
Keep it 100! Stop the Shortcuts! by Richard Keeney
Is your sales team committed to giving it their all 100% of the time? Read how to create and sustain an enthusiastic, professional and committed staff to inspire excellence and close more deals.

Wish Them Well, But Ask, “What The Hell?” - How to Capitalize On Exit Interviews by Richard Keeney
Wish Them Well, But Ask, “What The Hell?” - How to Capitalize On Exit Interviews by Richard Keeney
Exit interviews are an excellent opportunity for your company to gain valuable insight into what's working well and pinpoint areas of needed improvements. If you are able to glean the right information, you might be able to implement changes that help you keep and retain quality employees in the future.

20th Anniversary Reflections by Richard Keeney
20th Anniversary Reflections by Richard Keeney
Richard Keeney reflects on the origin of the The Mar-Kee Group and how he and his co-founding partner David Martin have been able to successfully grow the 20 year old company year after year.

25 Things Every New Car Salesperson Should Know by Rex Gambrel / Shared by Richard Keeney
25 Things Every New Car Salesperson Should Know by Rex Gambrel / Shared by Richard Keeney
Wise words from car sales veteran Rex Gambrel for anyone desiring a long and rewarding career in auto sales.

Dealers & Managers: Don’t Widen the Plate by Richard Keeney
Dealers & Managers: Don’t Widen the Plate by Richard Keeney
Chris Sperry's article on a baseball coach's allegorical speech is a hallmark for best practices for any industry, and a personal reminder for how to live a life of integrity.


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