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The Mar-Kee Group

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Leading Provider of Automotive, Boat & RV Sales, Service & Management Training Solutions


14 Tips on How Sales Managers Can Lead by Example by Richard Keeney
14 Tips on How Sales Managers Can Lead by Example by Richard Keeney
As sales managers, leading by example is an easy way to train your sales team. These 14 tips outline the basics every manager should keep in mind on a daily basis.

Service Managers: Reach Maximum Potential with Grandma Rules by Brett Coker
Service Managers: Reach Maximum Potential with Grandma Rules by Brett Coker
Reach your maximum potential in Automobile Service Sales through providing value and earning customer trust by following these two simple Granny rules.

The Mar-Kee Group’s David Martin to Present Handling Objections Workshop at NADA
The Mar-Kee Group’s David Martin to Present  Handling Objections Workshop at NADA
David Martin will be presenting a sales training workshop “Marketing Opens the Door: Closing Seals the Deal” at the NADA 2017 Conference and Expo at end of January in New Orleans.

New Automotive Sales Training Program Makes Life Easier for Managers
New Automotive Sales Training Program Makes Life Easier for Managers
Imagine your salespeople starting each day with the most important sales training program available? With The Mar-Kee Group’s new, revolutionary 90 Day Boot Camp, training just got a lot easier for managers and it’s perfect for new hires and underperformers.

Role Play Your Way to Success by David Martin
Role Play Your Way to Success by David Martin
Role-playing with your Automotive Sales team will give them the confidence and inspiration to know what to say when handling objections from potential customers. Just like in sports or the fine arts, honing your craft involves practice. Through role-playing, your sales team will master professional and effective responses to the most common objections.

Service Advisor Tips for Following-Up on Declined Services by Brett Coker
Service Advisor Tips for Following-Up on Declined Services by Brett Coker
Just because a client declines a recommended service, doesn't mean your obligation to that customer stops there. Service Advisors may face declined services often, but with the ultimate goal being customer satisfaction, keep trying. Invest just 10 -15 minutes a day, follow this simple process, and your sales will go up, your customers will value your concerns, and you will further those relationships.

20th Anniversary Reflections by Richard Keeney
20th Anniversary Reflections by Richard Keeney
Richard Keeney reflects on the origin of the The Mar-Kee Group and how he and his co-founding partner David Martin have been able to successfully grow the 20 year old company year after year.

25 Things Every New Car Salesperson Should Know by Rex Gambrel / Shared by Richard Keeney
25 Things Every New Car Salesperson Should Know by Rex Gambrel / Shared by Richard Keeney
Wise words from car sales veteran Rex Gambrel for anyone desiring a long and rewarding career in auto sales.

Every Garden Will Be Invaded: Protect the New Hire by Richard Keeney
Every Garden Will Be Invaded: Protect the New Hire by Richard Keeney
It is important to evaluate the experience a new employee will have at your dealership upon arrival and for the first 90 days or so to make sure training is on track.

How To Handle Trade-In Appraisal Requests Via Phone Or Email by Richard Keeney
How To Handle Trade-In Appraisal Requests Via Phone Or Email by Richard Keeney
Sales teams are finding themselves at a considerable disadvantage when being asked to provide trade-in offers on the phone and through email. Have a plan of action and goals when handling phone or email trade-in appraisals.


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