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Sales, Service & Management Training Solutions for Automotive, Boat & RV Dealers


Are Your Interview Questions Helping or Hurting? by Richard Keeney
Are Your Interview Questions Helping or Hurting? by Richard Keeney
Finding the perfect employees for your dealership can be very challenging. Today's job candidates are quite savvy and impressive on the surface. However, they may not be the best fit for your dealership if not properly screened during the interview process. Here are a few things every hiring manager or human resources manager in the automotive industry should keep in mind...

Dealers & Managers: Fire LESS — Look in the Mirror MORE by Richard Keeney
Dealers & Managers: Fire LESS — Look in the Mirror MORE by Richard Keeney
A leader's role is extremely important in helping dealerships turn the bottom 20% of salespeople into high-achieving contributors. Find out what you can do to save the day!

14 Tips on How Sales Managers Can Lead by Example by Richard Keeney
14 Tips on How Sales Managers Can Lead by Example by Richard Keeney
As sales managers, leading by example is an easy way to train your sales team. These 14 tips outline the basics every manager should keep in mind on a daily basis.

Wish Them Well, But Ask, “What The Hell?” - How to Capitalize On Exit Interviews by Richard Keeney
Wish Them Well, But Ask, “What The Hell?” - How to Capitalize On Exit Interviews by Richard Keeney
Exit interviews are an excellent opportunity for your company to gain valuable insight into what's working well and pinpoint areas of needed improvements. If you are able to glean the right information, you might be able to implement changes that help you keep and retain quality employees in the future.

A 25K-Technician Shortage Spells Problems by David Martin & Brett Coker
A 25K-Technician Shortage Spells Problems by David Martin & Brett Coker
Currently, it is estimated that the automotive repair industry is experiencing a shortage of 25,000 technicians and that number will likely worsen. How are you attracting and keeping your top technicians?


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