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Leading Provider of Automotive, Boat & RV Sales, Service & Management Training Solutions


"One More" by David Martin
I would like to recommend a very important philosophy that you should incorporate into your daily sales regiment. The concept is called “One More”. At its heart, it simply means that when you think you are done, do one more.

The Best "Last Two" Questions to Ask BEFORE Getting the Proposal by Richard Keeney
The Best
It is my belief that these two questions need to be asked EVERY time before leaving the customer to get a proposal from management.

How NOT to Ask For the Business (Some Humor Intended) by Richard Keeney
How  <em>NOT  </em>   to Ask For the Business (Some Humor Intended) by Richard Keeney
First off, I’m not painting all salespeople with a wide brush here. Face it, it may be human nature for some to lack the conviction when they have a good bit of doubt about the anticipated customer's reaction to a proposal.

Role Play: The Ultimate Sales Tool by David Martin
Role Play: The Ultimate Sales Tool by David Martin
When asked what I think of role play as a method to teach salespeople (and others) how to handle their jobs, my answer is usually "Great tool but too often handled incorrectly".

One Simple Phone Tip to Better Handle "What Time Do You Close?" by Richard Keeney
One Simple Phone Tip to Better Handle
Salespeople are trained to work around the customer's schedule but how do they answer the question "What time do you close?"

How to Score Big at Handling Sales Objections by David Martin
How to Score Big at Handling Sales Objections by David Martin
Closing is not a singular event. It is a process; a process that sometimes starts before you and the customer ever see one another. It is possible to SCORE BIG at handling sales objections.

6 Objections That Successful Salespeople Have Mastered by David Martin
6 Objections That Successful Salespeople Have Mastered by David Martin
Sales teams have heard dozens of different objections in their careers but there are 6 primary objections that every sales pro can ALWAYS handle. Do you have these mastered?

Dealers & Managers: Fire LESS — Look in the Mirror MORE by Richard Keeney
Dealers & Managers: Fire LESS — Look in the Mirror MORE by Richard Keeney
A leader's role is extremely important in helping dealerships turn the bottom 20% of salespeople into high-achieving contributors. Find out what you can do to save the day!

14 Tips on How Sales Managers Can Lead by Example by Richard Keeney
14 Tips on How Sales Managers Can Lead by Example by Richard Keeney
As sales managers, leading by example is an easy way to train your sales team. These 14 tips outline the basics every manager should keep in mind on a daily basis.

3 Strategies to Improve Vehicle Sales Gross IMMEDIATELY...by Richard Keeney
3 Strategies to Improve Vehicle Sales Gross <em>IMMEDIATELY</em>...by Richard Keeney
Keep your vehicle sales high and your deal-cutting concessions low with these three strategies to use when responding to customers' price objections.


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