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Sales, Service & Management Training Solutions for Automotive, Boat & RV Dealers


Controlling “Post-Sale” Reconditioning by Richard Keeney
Controlling “Post-Sale” Reconditioning by Richard Keeney
After the sale, carrying around excessive baggage caused by fulfilling customers’ requests for "freebies" can be minimized or prevented. In some instances, immediate accommodations may not make good business sense. Save time, energy and money by staying in control of every automotive sales situation.

The "Good News" Compromise of Negotiating and Closing by Richard Keeney
The
Did you know, when raising the customer, the more "OK" the salesperson is, the more "OK" the buyer is likely to be? Increase your chances of closing with this strategy ...


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