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How to Score Big at Handling Sales Objections by David Martin
How to Score Big at Handling Sales Objections by David Martin
Closing is not a singular event. It is a process; a process that sometimes starts before you and the customer ever see one another. It is possible to SCORE BIG at handling sales objections.

3 Strategies to Improve Vehicle Sales Gross IMMEDIATELY...by Richard Keeney
3 Strategies to Improve Vehicle Sales Gross <em>IMMEDIATELY</em>...by Richard Keeney
Keep your vehicle sales high and your deal-cutting concessions low with these three strategies to use when responding to customers' price objections.

The Mar-Kee Group’s David Martin to Present Handling Objections Workshop at NADA
The Mar-Kee Group’s David Martin to Present  Handling Objections Workshop at NADA
David Martin will be presenting a sales training workshop “Marketing Opens the Door: Closing Seals the Deal” at the NADA 2017 Conference and Expo at end of January in New Orleans.

Role Play Your Way to Success by David Martin
Role Play Your Way to Success by David Martin
Role-playing with your Automotive Sales team will give them the confidence and inspiration to know what to say when handling objections from potential customers. Just like in sports or the fine arts, honing your craft involves practice. Through role-playing, your sales team will master professional and effective responses to the most common objections.

Service Advisor Tips for Following-Up on Declined Services by Brett Coker
Service Advisor Tips for Following-Up on Declined Services by Brett Coker
Just because a client declines a recommended service, doesn't mean your obligation to that customer stops there. Service Advisors may face declined services often, but with the ultimate goal being customer satisfaction, keep trying. Invest just 10 -15 minutes a day, follow this simple process, and your sales will go up, your customers will value your concerns, and you will further those relationships.


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