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Sales, Service & Management Training Solutions for Automotive, Boat & RV Dealers


Are Your Interview Questions Helping or Hurting? by Richard Keeney
Are Your Interview Questions Helping or Hurting? by Richard Keeney
Finding the perfect employees for your dealership can be very challenging. Today's job candidates are quite savvy and impressive on the surface. However, they may not be the best fit for your dealership if not properly screened during the interview process. Here are a few things every hiring manager or human resources manager in the automotive industry should keep in mind...

The "Good News" Compromise of Negotiating and Closing by Richard Keeney
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Did you know, when raising the customer, the more "OK" the salesperson is, the more "OK" the buyer is likely to be? Increase your chances of closing with this strategy ...

Pick a Number! Live It Every Day, Every Deal by Richard Keeney
Pick a Number! Live It Every Day, Every Deal by Richard Keeney
As a manager, are you clearly communicating your expectations to your team? Is everyone on the team 100% clear about what's expected of them individually? Are you doing it constantly and consistently? If not, here are some tips to get you started...

Dealers & Managers: Fire LESS — Look in the Mirror MORE by Richard Keeney
Dealers & Managers: Fire LESS — Look in the Mirror MORE by Richard Keeney
A leader's role is extremely important in helping dealerships turn the bottom 20% of salespeople into high-achieving contributors. Find out what you can do to save the day!

14 Tips on How Sales Managers Can Lead by Example by Richard Keeney
14 Tips on How Sales Managers Can Lead by Example by Richard Keeney
As sales managers, leading by example is an easy way to train your sales team. These 14 tips outline the basics every manager should keep in mind on a daily basis.


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