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Leading Provider of Automotive, Boat & RV Sales, Service & Management Training Solutions

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testimonials - AUTOMOTIVE SALES & Service

 

         

Paramount product!

"Exactly what your staff needs to meet customer expectations"


PATRICK TESSIER, AADA CONVENTION DIRECTOR

         

In-Dealership Training

"What EVERY experienced salesperson needs to be the ABSOLUTE BEST....”


GERALD EDORIA, AUTOMOTIVE SALES PROFESSIONAL

         

5-Star Rating

"Here’s why I recommend The Mar-Kee Group and their eAutotraining Program....”


JESS WINTERS, BDC MANAGER


“eAutotraining is very relevant... fast-paced... and provides ideas you can actually use!”


GARY CURRAN, DIRECTOR OF TRAINING


 

“I have been a client of The Mar-Kee Group for many years. eAutotraining has been quite an asset for both our stores for many reasons. One is that managers will never have the time to address all of the training we need. eAutotraining brings us very strong Sales Process training for all new hires and helps keep the entire sales and management team sharp, and not fumbling with customers.”

 

  

HARRY BROOKS, DEALERSHIP OWNER

"Customer Relations and Retention Training provided by Richard Keeney provided my Service BDC Team a clear vision of what customers REALLY want, helped them understand why customers stop doing business with us, and an overall customer perception of our service department. 


I have witnessed my service consultants 'dialing in' on convenience for the customer.  My shuttle car has been on the road more than it has in a while.  Loaners are being utilized better.  Customers are being handled with more smiles and enthusiasm.  My team has really developed a voice and has committed to a 'stop defections' mindset.  There is lots of excitement and we've experienced a big boost in morale. Thank you for that —we really needed it!"


  jason morris, service manager

"I can’t always be there to train with my guys, so I'm  pleased that eAutotraining, which is very professionally done, keeps my staff moving in the right direction. A top salesperson has been with me for years and has immersed himself into your training. It works! One of my newest salespeople, Kevin, has only been in the business four months and trains every day. He sold 15 cars last month!"


  ED EARLY, GENERAL SALES MANAGER

"I have seen eAutotraining in action and trust me, it produces results!"  

 

 

   TODD COPELAND, FINANCE DIRECTOR

“eAutotraining’s content, delivery and accountability tools are superb! We require (not an option) all of our sales and management team to view a minimum of 3 segments per week. We feel we can give substantial credit for our huge increase in volume, gross and professionalism to The Mar-Kee Group’s eAutotraining program.”  

 

  KEN LOBERT, MANAGING PARTNER

“The ease of use, the quality  of content, and the acceptance of our salespeople makes eAutotraining the only training we need. The results have been very impressive!”  

 

  ROYAL CRAFT, SALES MANAGER

“Your DVD's are great! But, eAutotraining takes it to another level! As always, you and your staff have been very helpful. What separates The Mar-Kee Group’s training is it's real world applicability, and how it addresses the customer objections that our salespeople face on a daily basis. It’s good for veterans and rookies alike. I have already started on their online Service Advisor training as well, and fully expect that it will have the same impact there as the front end of the store.” 

 

  BUNKY GANDY, GENERAL SALES MANAGER

"When we developed our online training library at Coggin / Courtesy for 24 stores across Florida, we reviewed every major trainer in and out of the automotive industry and our choice for the backbone of the program was The Mar-Kee Group's "Success - One Idea at a Time" program. They stood head and shoulders above the competition for overall content quality, total skill coverage and price value. 

It is sometimes difficult to quantify the 'bottom line' effect of training investments. We knew that results might be difficult to see at first. But when the group's 'same store' net profits increased an average of 16% after the first year of the program, we knew we had chosen the right company for our training content... Thank you The Mar-Kee Group!"  

 

  KERRY NEWMAN, CORPORATE TRAINER

"Having The Mar-Kee Group in our dealership for Sales and Management training over the past 15 years, keeps us #1 in our area!  We are more profitable than ever and turnover is practically non-existent. The fact that the training explains the psychology of "why" to do things, really helps my team to "get it". It is extremely comforting to have the ability to call at anytime and tap on The Mar-Kee Group as a consulting resource!"  

 

  RAY HEBERT, GENERAL SALES MANAGER

"I picked up a copy of A to Z Sales Process Training (Road to the Sale), on CD and DVD.  It is incredible!  I have to say that it is one of the best investments that I have ever made.  I truly like David Martin's personality and selling style.  When I heard him and Richard Keeney, a light bulb went off!  I practice everything David Martin does and it feels natural, as I see a lot of myself in him. One day I hope to meet him in person." 

  JASON GALE, INTERNET SALES MANAGER

"One of our new salespeople completed his morning eAutotraining session and was given a customer who was being unreasonable with another salesperson, who did not want to wait on the customer.  Long story short, he used the information he learned that morning to defuse the customer and get them into a demo ride and found the right selection for the customer.  At delivery, they were not the same people who came in demanding price, but extremely happy customers.   Not only do I recommend this training, but I am sure my salesperson would after his large commission check."

  

jim fisher, dealer principAL


Refer a friend

Know a dealer who could benefit from a FREE consultation?  Know someone in need of Automotive, Boat, or RV sales training?  Send them our way!   Contact us at 888-300-4629 orrinfo@markeegroup.com

 


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