The MarKee Group


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Leading Provider of Automotive, Boat & RV Sales, Service & Management Training Solutions

Available Online | In-Dealership | DVD / CD Archives | Custom Programs

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Real World Solutions for the Automotive Service Industry

 

Excel in customer service, maximize your retention, and increase your department's profitability with eAutotraining. 

 

SERVICE ADVISOR PERFORMANCE PLUS:
Turning Service Writers into Service Salespeople (120+ Video Assignments)




Meet Brett W. Coker Brett Coker

Mar-Kee's Fixed-ops Content & In-Dealership Training Partner

Brett Coker has over 35 years of successful car dealership and consulting experience in all areas of dealership operations, with both domestic and import franchises.

Brett developed numerous consulting programs for major manufacturers, as well as consulting services for hundreds of dealerships in the U.S. and Canada. Brett continues to perform workshops, seminars, 20 Group meetings and has written numerous industry articles. He has also created over 100 service department training videos.

Brett has CMC accreditation with the Institute of Management Consultants, attended the NADA Dealer Candidate Academy, and is the certified “Train the Trainer” with the Outside Services and Consulting (OSC) division.

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Sales Training 

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Service Training

 Handling Service Department  sales objections 

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