The MarKee Group


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     Leading Provider of Automotive, Boat & RV Sales, Service & Management Training Solutions

Available Online | In-Dealership  | Custom Programs

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Service advisor sales training

Excel in customer service, maximize your retention, and increase your service department's profitability with eAutotraining. 

 

SERVICE ADVISOR PERFORMANCE PLUS:
Turning Service Writers into Service Salespeople (120+ Video Assignments)




Meet Brett W. Coker Brett Coker

Mar-Kee's Fixed-ops Content                & In-Dealership Training Partner

Brett Coker has over 35 years of successful car dealership and consulting experience in all areas of dealership operations, with both domestic and import franchises.

Brett developed numerous consulting programs for major manufacturers, as well as consulting services for hundreds of dealerships in the U.S. and Canada. Brett continues to perform workshops, seminars, 20 Group meetings and has written numerous industry articles. He has also created over 100 training videos specifically for service advisors, service writers and service managers.

Brett has CMC accreditation with the Institute of Management Consultants, attended the NADA Dealer Candidate Academy, and is the certified “Train the Trainer” with the Outside Services and Consulting (OSC) division.

VIEW BRIEF DEMO VIDEOS

Automotive Sales Training 

  Ultimate Phone Expertise

Automotive Service Advisor Training

 Handling Service Department  sales objections 


Questions about eAutotraining? 

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