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Service Advisor

Increase Tire Sales

Sales Training

"I Want to Think About It"

Sales Management

 Desking the Deal


26248 Equity Drive
Daphne, AL 36526




Providing Sales & Service Solutions for Over 20 Yrs


Welcome to The Mar-kee Group

The Mar-Kee Group was established in 1996 and launched their 24/7 online sales training in 2005. Since then, our training programs have proven to be the most consistent and convenient way to build your staff's confidence and skill sets from the dealership, at home, or anywhere with Internet access.

Our innovative training includes over 500 training sessions with over 300 role-play scenarios. Each brief training segment includes printable course material and testing. Student progress is recorded in a Reporting Center. Accountability features are available to keep your training coordinators and management informed of student progress


Sales Training

Sales Training

Service Advisor

Service Advisor


Recent Posts

  • Service Advisor Tips for Following-Up on Declined Services Posted last month
    Just because a client declines a recommended service, doesn't mean your obligation to that customer stops there. Service Advisors may face declined services often, but with the ultimate goal being customer satisfaction, keep trying. Invest just 10 -15 minutes a day, follow this simple process, and your sales will go up, your customers will value your concerns, and you will further those relationships.
  • Keep it 100! Stop the Shortcuts! Posted last month
    Is your sales team committed to giving it their all 100% of the time? Read how to create and sustain an enthusiastic, professional and committed staff to inspire excellence and close more deals.
  • 10 Ways To Effectively Interact With Women Buyers Posted 2 months ago
    Women purchase over 50% of the cars bought and play a major role in over 85% of car purchases. By implementing these 10 practices, we believe you are sure to notice an improved rapport that moves you closer to the sale.
  • What Every Service Advisor Should Be Doing to Secure the Next Appointment Posted 3 months ago
    Don’t fall victim to one of these six excuses as to why you don’t get those service appointments scheduled. Just look at how easy the dentist’s office can schedule routine cleanings every 6 months!
  • Wish Them Well, But Ask, “What The Hell?” - How to Capitalize On Exit Interviews Posted 4 months ago
    Exit interviews are an excellent opportunity for your company to gain valuable insight into what's working well and pinpoint areas of needed improvements. If you are able to glean the right information, you might be able to implement changes that help you keep and retain quality employees in the future.
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