Jan 1, 2026 | Automotive, Customer Service, Service Advisors / Service Writers, Service Technicians, Service Training
Turning service appointments into repeat sales opportunities is one of the most effective—yet underutilized—strategies dealerships can use to drive long-term revenue and customer loyalty. While most dealerships focus heavily on the showroom, the service drive remains...
Dec 1, 2024 | Communication, Customer Service, Follow Up
Mastering the Art of Follow-Up: Building Long-Term Relationships with Car, Boat, and RV Buyers In the world of automotive, marine, and RV sales, the follow-up is where many sales processes either flourish or falter. While closing the sale is an important milestone,...
Nov 1, 2024 | Building Rapport, Communication, Customer Retention, Customer Service, Sales
Mastering Customer Engagement: Proven Strategies for Building Lasting Relationships In the competitive landscape of car, boat, and RV sales, mastering customer engagement is not just an option—it’s a necessity. Building lasting relationships with customers can...
Oct 1, 2024 | Automotive, Boat, Building Rapport, Customer Retention, Customer Service, RV
Mastering the Art of Follow-Up: Building Long-Term Relationships with Car, Boat, and RV Buyers In the competitive world of automotive, marine, and RV sales, securing a deal is just the beginning. The true measure of success often lies in your ability to build and...
Jun 1, 2024 | Customer Retention, Customer Service, Employee Recognition, Human Resources, Leadership, People, Teamwork
High Morale in the Workplace: The Key to Thriving Organizations In today’s fast-paced and competitive business environment, fostering high morale in the workplace is more crucial than ever. It’s a well-known fact that employees who feel valued and engaged are more...
Mar 1, 2024 | Communication, Confidence, Customer Retention, Customer Service, Growth, Management Training, Sales Training, Teamwork
The Power of Unity: Driving Success in Automobile Sales In the fast-paced world of automobile sales, success isn’t just about selling cars; it’s about building relationships, understanding customer needs, and working together seamlessly as a team. At...
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