Some Smart Dealers Say the Darndest Things by Richard Keeney

Some Smart Dealers Say the Darndest Things by Richard Keeney

First, I’ll preface by saying I have great admiration for managers, upper management and dealers.  They are usually very intelligent, courageous, and have worked hard all of their lives.  They are usually great stewards of the money and got where they are making a lot...
Desk Managers: Your Body Language Has More Power Than You Realize by Richard Keeney

Desk Managers: Your Body Language Has More Power Than You Realize by Richard Keeney

Does your Desk Manager’s or Manager’s body language work for the cause?  Or is it counter-productive and negatively alter the confidence and self-esteem of some Salespeople?   Back in the day, when you were selling, do you remember approaching the desk with...
“Building Relationships: Turn Your Weakest Marketing Arm Into Your Strongest” by Richard Keeney

“Building Relationships: Turn Your Weakest Marketing Arm Into Your Strongest” by Richard Keeney

Dealer and Manager, do you feel frustrated by costly expenses needed to get customers through the door?  Salespeople who build something really significant, by flexing their own marketing arm, understand the importance of personalization. Many dealers have a few sales...
The Best “Last Two” Questions to Ask BEFORE Getting the Proposal by Richard Keeney

The Best “Last Two” Questions to Ask BEFORE Getting the Proposal by Richard Keeney

It is my belief that these two questions need to be asked every time before leaving the customer to get a proposal from management.  Next to the last question to ask the customer before getting up to go for desk assistance: “Is there any additional equipment you want...