Sep 16, 2015 | Automotive, Boat, Building Rapport, Communication, Follow Up, Phones, RV, Sales Training
Though so much of the communication these days seems to be in the form of email and texting, we must not forget to pick up the phone. I catch myself sometimes starting an email when a phone call would be far more personal and helpful. Wow, a good old fashioned phone...
Jul 31, 2015 | Automotive, Boat, Needs Assessment, RV, Sales Training
As a desk manager, you, more than most, understand the value of information. You function better, and, of course, can desk much more effectively when you know more about the buyer. When you are more aware of the customer’s motivations, whether there is...
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