Feb 1, 2026 | Sales, Sales Management, Sales Process, Sales Strategies, Sales Training, Service Training
Seasonal Marketing Playbook for Dealerships: Month-by-Month Tactics Dealership marketing shouldn’t be a “set it and forget it” plan. The best-performing dealerships align their sales and service promotions with the seasons—because customer behavior changes every month...
Jan 1, 2026 | Automotive, Customer Service, Service Advisors / Service Writers, Service Technicians, Service Training
Turning service appointments into repeat sales opportunities is one of the most effective—yet underutilized—strategies dealerships can use to drive long-term revenue and customer loyalty. While most dealerships focus heavily on the showroom, the service drive remains...
Dec 1, 2025 | Sales, Service Advisors / Service Writers, Service Training
Ongoing Training for Sales & Service Advisors: Why It’s Critical for Dealership Success Ongoing training for sales and service advisors has become essential for any dealership that wants to stay competitive in the automotive, RV, and marine industries. Customers...
Sep 1, 2025 | Automotive, Service Advisors / Service Writers, Service Technicians, Service Training
Service Advisor Training: Turning Routine Maintenance Into Lasting Customer Relationships In the dealership world, building customer loyalty doesn’t just happen on the showroom floor—it often starts in the service drive. With proper service advisor training, every oil...
Aug 1, 2024 | Sales Process, Sales Training, Service Training, Teamwork
The Impact of Consistent Training: Building a Foundation for Success In the fast-paced world of business, the key to sustained growth and competitive edge lies in a company’s commitment to consistent training. For organizations like the Markee Group, which...
Jan 23, 2017 | Building Rapport, Communication, Customer Retention, Customer Service, Growth, Sales, Sales Process, Sales Strategies, Sales Training, Service Advisors / Service Writers, Service Training
We can all agree that customer retention in the Service Department trumps all. It brings long-term profitability, higher new vehicle resale rates, higher sales per RO, and increases in Customer Pay work. With that said, you will understand and salute the...
Recent Comments