Nov 1, 2024 | Building Rapport, Communication, Customer Retention, Customer Service, Sales
Mastering Customer Engagement: Proven Strategies for Building Lasting Relationships In the competitive landscape of car, boat, and RV sales, mastering customer engagement is not just an option—it’s a necessity. Building lasting relationships with customers can...
Oct 1, 2023 | Automotive, Boat, Communication, Confidence, General, RV, Sales, Sales Management, Sales Process, Sales Strategies, Sales Training, Teamwork
In the ever-evolving landscape of the Automobile, RV, and Boat industries, effective online sales training is crucial for success. Businesses in these sectors, like The Markee Group, understand the significance of staying ahead of the competition. But what sets great...
Aug 23, 2018 | Automotive, Building Rapport, Communication, Customer Retention, Customer Service, Follow Up, People, Prospecting, Referrals, Sales, Sales Management, Texting
Dealer and Manager, do you feel frustrated by costly expenses needed to get customers through the door? Salespeople who build something really significant, by flexing their own marketing arm, understand the importance of personalization. Many dealers have a few sales...
Mar 26, 2018 | Automotive, Boat, RV, Sales, Sales Training
I would like to recommend a very important philosophy that you should incorporate into your daily sales regiment. The concept is called “One More”. At its heart, it simply means that when you think you are done, do one more. One more what, you ask? One...
Feb 27, 2018 | Automotive, Closing, Communication, Desking The Deal, Education, Negotiation, Presentation, Sales, Sales Management, Sales Training
It is my belief that these two questions need to be asked every time before leaving the customer to get a proposal from management. Next to the last question to ask the customer before getting up to go for desk assistance: “Is there any additional equipment you want...
Jan 23, 2018 | Automotive, Closing, Communication, Presentation, Role Play, Sales, Sales Strategies, Sales Training
First off, I’m not painting all salespeople with a wide brush here. Face it, it may be human nature for some to lack the conviction when they have a good bit of doubt about the anticipated customer’s reaction to a proposal. I’m not insinuating that most...
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