Jan 1, 2023 | Automotive, Boat, Building Rapport, Communication, Customer Service, Education, General, Leadership, Management Training, Sales Training, Teamwork
Unlocking Success: The Power of Employee Recognition at The Mar-Kee Group In the dynamic landscape of today’s business world, companies are increasingly recognizing the pivotal role that employee engagement plays in achieving success. The Mar-Kee Group, a...
Nov 26, 2019 | Automotive, Boat, Communication, Conflict Resolution, Education, Gross Profit, Growth, Leadership, Management Training, RV, Sales Management, Sales Process, Sales Training
First, I’ll preface by saying I have great admiration for managers, upper management and dealers. They are usually very intelligent, courageous, and have worked hard all of their lives. They are usually great stewards of the money and got where they are making a lot...
Jun 25, 2019 | Automotive, Boat, Building Rapport, Communication, Confidence, Desking The Deal, Growth, Leadership, Management Training, Presentation, RV, Sales Management
Does your Desk Manager’s or Manager’s body language work for the cause? Or is it counter-productive and negatively alter the confidence and self-esteem of some Salespeople? Back in the day, when you were selling, do you remember approaching the desk with...
May 29, 2019 | Automotive, Boat, Closing, Communication, Confidence, Customer Service, Growth, Leadership, Negotiation, New Hires, Presentation, RV, Sales Training, Upselling
Whether called Product Specialists or Salespeople, how would yours do selling popsicles? Let me share a recent experience. I was so ready for a chocolate dessert the other afternoon and I was looking for the Yes, We’re Open sign at the ultimate popsicle store in town....
Oct 29, 2018 | Automotive, Communication, Human Resources, Leadership, Management Training, New Hires
Your objectives in the interviewing and screening process are plentiful. The old school “hit them hard, right between the eyes and see if they can take it” approach may not be the best method in today’s climate. Testing people to see if they’re...
Jun 20, 2018 | Automotive, Closing, Communication, Confidence, Desking The Deal, Gross Profit, Leadership, Management Training, Negotiation, Sales Management
Desk managers everywhere have experienced salespeople who would prefer them to just “OK” the customer’s offer and put the deal to bed. Face it, when the salesperson is ready to close the deal, they most likely have already overcome a good bit to get...
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