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The Mar-Kee Group - Sales Training and Management Training for Automotive, Boat and RV Dealers
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25 Things Every New Car Salesperson Should Know by Rex Gambrel / Shared by Richard Keeney

25 Things Every New Car Salesperson Should Know by Rex Gambrel / Shared by Richard Keeney

Apr 18, 2016 | Automotive, Growth, New Hires, Sales, Sales Training

Sound Advice for Anyone Desiring a Long and Rewarding Career in the Car Business: Proverbs from 25-year car sales veteran Rex Gambrel of Anderson Ford in Clinton, IL. 1. Be yourself Don’t try to impress people trying to be something you are not. They’ll see through...
Dealers & Managers: Don’t Widen the Plate By Richard Keeney

Dealers & Managers: Don’t Widen the Plate By Richard Keeney

Apr 7, 2016 | Automotive, Boat, Conflict Resolution, Growth, Inspirational Quotes, RV, Sales Management, Sales Training

Structure and accountability allows an organization, as well as its employees to thrive. Managers have a huge responsibility to make volume and gross a priority, but must not ever “widen the plate” for anyone or for any reason. Take a look at your current...
How To Handle Trade-In Appraisal Requests Via Phone Or Email by Richard Keeney

How To Handle Trade-In Appraisal Requests Via Phone Or Email by Richard Keeney

Mar 4, 2016 | Automotive, Communication, Emails, Follow Up, Goal Setting, Phones, Prospecting, Sales, Sales Training, Texting, Trade-Ins

” How to handle trade-in appraisal requests via phone or email Sales teams are finding themselves at a considerable disadvantage when being asked to provide trade-in offers on the phone and through email.  We all know it is best to have the customer in front of...
Advantages of Consumer Leasing by Richard Keeney

Advantages of Consumer Leasing by Richard Keeney

Feb 10, 2016 | Automotive, Consumer Leasing, Customer Retention, Gross Profit, Presentation, Sales, Sales Training

Consumer leasing has many advantages for the customer, the salesperson and for the dealership as well. Having a clear and concise understanding of consumer leasing is critical to your success.  Let’s take a look into some advantages of leasing. Advantages...
A 25K-Technician Shortage Spells Problems by David Martin & Brett Coker

A 25K-Technician Shortage Spells Problems by David Martin & Brett Coker

Feb 5, 2016 | Automotive, Growth, Human Resources, NADA, New Hires, Service Technicians, Service Training, Time Management

Currently, it is estimated that the automotive repair industry is experiencing a shortage of 25,000 technicians. That number will likely worsen as the demand for auto mechanics is expected to increase by at least 9% in the next five years. And it’s not just the...
Top 3 Factors Women Consider When Purchasing a Vehicle by David Martin

Top 3 Factors Women Consider When Purchasing a Vehicle by David Martin

Jan 28, 2016 | Automotive, Boat, Building Rapport, Communication, Customer Retention, Customer Service, RV, Sales Training, Women Buyers

Women buy over 50% of the vehicles sold in the U.S. and heavily influence upwards of 85% of all automotive purchases. If these statistics surprise you – they shouldn’t.  Women make up over 50% of the adult population and their influences are felt in...
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