Mar 26, 2018 | Automotive, Boat, RV, Sales, Sales Training
I would like to recommend a very important philosophy that you should incorporate into your daily sales regiment. The concept is called “One More”. At its heart, it simply means that when you think you are done, do one more. One more what, you ask? One...
Nov 27, 2017 | Boat, Conflict Resolution, Growth, Role Play, Sales, Teamwork
I am often asked what I think of role play as a method to teach salespeople (and others) how to handle their jobs. We have to remember that it can be really stressful to “perform” in front of our peers because no one wants to be self-conscious and...
Oct 17, 2017 | Automotive, Boat, RV
Do you really know how each salesperson is responding to this question: “What time do you close?” If you close at 8:00 and the salesperson simply answers “We close at 8:00”, then plan on staying late more often than necessary. Now...
Oct 26, 2016 | Automotive, Boat, Closing, Communication, Customer Service, Handling Objections, Role Play, Sales, Sales Management, Sales Strategies, Sales Training
Digital marketing is understandably the current rage in the automotive industry. Using software programs that can identify in-market customers and properly price position vehicles makes all the sense in the world. It is hard to imagine operating a modern dealership...
Apr 7, 2016 | Automotive, Boat, Conflict Resolution, Growth, Inspirational Quotes, RV, Sales Management, Sales Training
Structure and accountability allows an organization, as well as its employees to thrive. Managers have a huge responsibility to make volume and gross a priority, but must not ever “widen the plate” for anyone or for any reason. Take a look at your current...
Jan 28, 2016 | Automotive, Boat, Building Rapport, Communication, Customer Retention, Customer Service, RV, Sales Training, Women Buyers
Women buy over 50% of the vehicles sold in the U.S. and heavily influence upwards of 85% of all automotive purchases. If these statistics surprise you – they shouldn’t. Women make up over 50% of the adult population and their influences are felt in...
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